Your MT4 terminal may have insufficient data for the Live Renko Charts indicator to properly create full Renko charts. You can resolve this by manually initiating the download of all the data…
Prefix suffix issue on MT4 CSI?
If your CSI is simply displaying the currency icons but you have no currency lines, then the problem is related to a suffix or prefix on the currency notation. The…
My MT4 charts are running slowly – can you help/advise to speed up platform?
Our first suggestion is to download and install the latest version of the indicators as these have all been optimised to maximise performance and reduce load, and you can find…
I have tried Ninjatrader 8 but am getting error messages.
The basic problem is simply that every time NinjaTrader release an update, they then introduce code breaking changes which have to be fixed in order for the indicators to work…
How can I troubleshoot for any error messages on MT4?
If you have the indicators visible in the Navigator: Open your MT4 platform Go to View>Terminal and this will open a window at the bottom of the platform. Then select…
Why is my QuantumCSI/ QuantumCurrencyMatrix/ QuantumUSDX/ QuantumJPYX/ QuantumDXY displaying no output?
The most common issue here (aside from not being installed properly) is that MT4 broker delivers its symbols with a prefix or a suffix. You can check this in your Market Watch.…
“To continue, please login to your account and erase your current Account Code in the User Dashboard.” Why am I getting this error?
This error occurs when you have reinstalled your MT4 Quantum Trading indicators in a terminal logged in to a new/different trading account. As you may already know, Quantum Trading indicators on…
“Your email is not registered. Please contact helpdesk@quantumtrading.com for assistance.” Why am I getting this error?
If you have purchased a Quantum Trading indicator and you are getting this error, it means that you may have incorrectly entered your email in your Data Folder’s MQL4 > Files…
“Your subscription to the indicator has expired. Please contact helpdesk@quantumtrading.com for assistance.” Why am I getting this error?
This error means that you are trying to load a MetaTrader 4 Quantum Trading indicator that has expired its trial period.
“The indicator is not included in the package. Please contact helpdesk@quantumtrading.com for assistance.” Why am I getting this error?
This error means that you are trying to load a MetaTrader 4 Quantum Trading indicator that you haven’t purchased yet. To clear this error message you need to remove the indicator from the chart…