The NinjaTrader indicators are enabled and licensed using the Machine ID of your PC. This is a unique number which can change from time to time, particularly during software upgrades and also any memory or hardware changes to your pc. This is the reason your indicators have stopped working and you are receiving a message to contact us. Please check your Machine ID and send it to us and we will update your licence to the new reference. You can locate your Machine ID by opening your NinjaTrader terminal and selecting the Help>About. The old licence will then be timed out and replaced with the new one. Your indicators will work immediately once again.

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